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Use Case

Real-Time Eligibility

Sohar automates eligibility checks with speed to create operational efficiency.

Results

Faster eligibility workflows with Sohar.

Eliminating manual workflows for eligibility and VoB (Verification of Benefits) checks is a game-changer for operational efficiency. Our Discovery and Verification products deliver real-time eligibility insights with unmatched accuracy, payer coverage, and speed, enabling healthcare providers to reduce costs across the crucial steps of the front-end RCM process.

6s
Average latency

Pain Points

Prevent time issues.
  • Time-consuming manual eligibility verification, via portals and/or phone calls
  • Delays in booking patients for appointments
  • Poor accuracy of benefits data when retrieved via portal or phone calls

Key Metrics

Operate with speed.
  • >90% of verifications surfaced in under 30 seconds
  • Up to 96% accuracy across copay, coinsurance, and deductibles
  • Up to 960 hours per RCM FTE saved per year

By implementing Sohar Health’s real-time eligibility solutions, Talkiatry achieved operational efficiency at scale. With automated workflows replacing manual processes, they reduced eligibility check times and ensured high reliability across their payer mix.

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Real-time Eligibility Solutions

Get started with Sohar.

Real-time eligibility is a critical piece of the patient intake process that helps providers stay competitive. Sohar’s solutions replace outdated manual processes with cutting-edge automation, helping them achieve measurable cost savings while delivering faster and more reliable eligibility insights.

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FAQ

How fast are Sohar’s eligibility verifications?

The average latency of an insurance discovery check via Sohar's API is 12.4 seconds. In the last 3 months, around 90% of eligibility verifications run through Sohar’s API are surfaced within 30 seconds, with a median latency of 6 seconds. 

What is Sohar’s payer coverage?

Sohar supports 99% of major national and regional payers, including Medicare and Medicaid plans.

Does Sohar help with manual workflow reduction?

Yes, automation eliminates most manual steps, saving up to 960 FTE hours annually on manual verifications.

Can Sohar scale with my organization?

Sohar’s serverless architecture ensures scalability for increasing patient volumes. We handle over 4 million eligibility verifications annually.