Verification
The semantic layer on top of payer data. Screen out patients that aren’t eligible and display benefits information up front. Verification increases trust and drives conversion through a familiar, ecommerce-like user experience.
BY THE NUMBERS
Our API supports real-time eligibility (RTE) with a median latency of 6 seconds, and 90% of eligibility checks being returned within 30 seconds. The verification process is seamlessly integrated into providers’ patient intake flow.
We put our bulk verification API to use prior to showing upcoming appointments. In doing so, we ensure that the patient has not slipped out of coverage at the time the appointment is made. That’s up to 200 verification checks per API call.
Our API request routing is designed to require minimal information to return high quality data from payers. That speaks to our 96% accuracy rate. Learn more about how we detect carve-outs for maximum accuracy.
A team of clinical operations and insurance experts are always on hand to liaise between providers and payers in challenging or confusing situations. Manual operations is the backstop to confirm eligibility whenever it’s needed.
“I’ve been really impressed with the Sohar team. Easy to work with. Deep understanding of the space. And most importantly, the results speak for themselves. Fast, accurate responses mean we’ve been able to meaningfully improve our patient experience and get significantly more qualified patients through our intake funnel.”
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Explore what Verification can do for your business by speaking to an expert today.
FAQ
Over the last 3 months, Sohar’s APIs have achieved an average of 96% accuracy across benefits data: copay and coinsurance for over 200 payers, compared to 70-80% accuracy levels for manual resolutions.
The average latency of an insurance discovery check via Sohar's API is 12.4 seconds. In the last 3 months, around 90% of eligibility verifications run through Sohar’s API are surfaced within 30 seconds, with a median latency of 6 seconds.